Thank you for choosing to be part of our community at Cloud Pro AI (‘’COMPANY”, we” ,us” or our”). We are committed to protecting your personal information and your right to privacy .If you have any questions or concerns about this privacy notice ,or our practices with regards to your personal, please contact us at contact@cloudpro.ai

When you visit our website CloudPro AI (the “WEBSITE’’), and more generally, use any of our service (the ‘’Service’’), which include the website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice , we seek to explain to you in the clearest way possible what information we collect , how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are many terms in this privacy notice that you do not agree with, please discontinue to use of our Service immediately.

This privacy notice applies to all information collected through our Service (which, as described above, includes our website) as well as any related with Data, AI and Software Cloud Services Consultancy.

Personal information you disclose to us

In short: We collect information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (Such as by posting message and connecting through our online forums like Whatsapp and Viber or by using our Products such as Doc Chat AI and Zales) or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following; Personal Information Provided by You. We collect Name, Email, phonenumber, address, position, companyname, whatsapp, viber, google analytics, mailing address, and other similar information. Social Media login data. We may provide you with the option to register with us using your existing social media account details, like your Github account, Google account or your Linkedin. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS’’ below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

In short: Some information --- such as your Internet Protocol (IP) address and /or browser and device characteristics--- is collected automatically when you visit our Website. We automatically collect certain information when you visit, use or navigate the website .This information does not reveal your specific identity (like your name and contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLSs, device name, country, location,information about who and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many business, we also collect information through cookies and similar technologies. The information we collect includes:

• Log and Usage data. Log and usage data is service-related, diagnostic usage and performance information. Our servers automatically collect information when you access or use our Website and which we record in log files. Depending on how you interact with us ,this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the data /time stamps associated with your usage, page and files viewed, searches and other actions you take such as which features you use), Device event information (such as system activity, error reports (sometimes called ‘CRASH DUMPS’) and hardware settings)
• Device data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used , this device data may include information such as your IP address (or proxy server),device application identification numbers, location, browser type ,hardware model internet service provider and /or mobile carrier ,operating system configuration information
• Location Data. We collect information data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the website . For example, we may use GPS and other technologies to collect geo location data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however , if you choose to opt, you may not be able to use certain aspects of the Services

In short: We may collect limited data from public database, marketing partners, social media platforms, and other outside sources. In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms , as well as from other third parties. This information includes mailing addresses, job titles, emails addresses, phone numbers, intent data (or use behavior data), Internet protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion . if you interact with us on a social media platform using your social media account (e.g. facebook or Twitter), we receive personal information about you such as your name, email address and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

In short: We process your information for purposes based business purposes described below. We on legitimate process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process. if you choose to link your account with us to a third-party account (such as your Google or LinkedIn account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “HOW DO WE HANDLE YOUR SOCIAL LOGINS” for further information.
• To post testimonials. We post testimonials on our website that may contain personal information prior to posting a testimonial; we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial please contact us at contact@cloudpro.ai and be sure to include your name, testimonial location, and contact information.
• Request feedback. We may use your information to request feedback and to contact you about your use of our website.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To send administrative information to you.We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our services.We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention)
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• Fulfill and manage your orders.We utilize your information to handle and oversee your service requests, payments, and consultations related to AI software, cloud services, and data consultancy, ensuring smooth operations and transactions.
• To deliver and facilitate delivery of services to the user.We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users.We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications.We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us our website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time. (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).

In short: we only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: we may process your data if you have given us specific consent to use your personal information in a specific purpose.
• Legitimate Interests:We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract:Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract
• Legal Obligations:We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements)
• Vital Interests:We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, consultants and Other Third-Party Service Providers.We may share your data with third-party vendors, service providers, contractors or agents who perform services for us on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer services and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice. we do not share,sell,rent or trade any of your information with third parties for their promotional purposes.
• Third-Party Advertisers.We may use third-party advertisers companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website(s) and other website that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
• Affiliates.We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

In short: We only share information with the following third parties. We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent. please contact us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.

Google Analytics

Any other: ________

In short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookies Notice.

In short: Yes, we use Google Maps for the purpose of providing better service. This Website uses Google Maps APIs which is subject to Google’s Terms of service. You may find the Google Maps APIs Terms of service here. To find out more about Google’s Privacy Policy, Please refer to this link.

In short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Website offer you the ability to register and login using your third-party social media account details (like your Github account, Google account or your Linkedin logins and other social media handles Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your thirdparty social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

In short: We are not responsible for the safety of any information that you share with thirdparty providers who advertise, but are not affiliated with, our Website. The Website may contain advertisements from third parties that are not affiliated with us and which may link to other website, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other website, services or application that may be linked to or from the Website. You should review the policies of such third parties and contact them directly to respond to your questions.

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example,because your personal information has been stored in backup archives). then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In short: We aim to protect your personal information through a system of organizational and technical security measure. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminal, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

In short: You may review, change, or terminate your account at any time. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information,you also have the right to complain to your local data protection supervisor authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/home.html. If you have questions or comments about your privacy rights. You may email us at contact@cloudpro.ai

If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account. Upon your request to terminate your account. We will deactivate or delete your account and information from our active databases. However, We may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

• Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you choose to remove cookies or reject cookies , this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit -www.cloudpro.ai
• Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: Access your account settings and update your preferences.

Most web browsers and some mobile operating systems and mobile application include a DoNot-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice

In short :Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems ( e.g. backups, etc.).

The California Code of Regulations defines a ”resident” as:

1. Every individual who is in the State of California for other than a temporary or transitory purpose and
2. Every individual who is domiciled in the state of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.” If this definition of “resident” applies to you, certain rights and obligations apply regarding your personal information.

We have collected the following categories of personal information in the past eleven (11) months:

We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of: Receiving help through our customer support channels Participation in customer surveys ; and Facilitation in the delivery of our Services and to respond to your inquiries

More information about our data collection and sharing practices can be found in this privacy notice. You can opt out from the selling of your personal information by disabling cookies in the Cookies Preferences Settings or clicking on the Do Not Sell My Personal Information link on our homepage. You may contact us by email at contact@cloudpro.ai , or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. The current list of our service providers can be found below.

____________________

____________________

____________________

We may use your personal information for our own business purpose, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data. Cloud Pro AI has disclosed the following categories or personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information. The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHO WILL YOUR INFORMATION BE SHARED WITH?”.

Cloud pro AI has sold the following categories of personal information to third parties in the preceding twelve (12) months: Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment history and financial information. The categories of third parties to whom we sold personal information are:

More information about our data collection and sharing practices can be found in this privacy notice. You can opt out from the selling of your personal information by disabling cookies in the Cookies Preferences Settings or clicking on the Do Not Sell My Personal Information link on our homepage. You may contact us by email at contact@cloudpro.ai , or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to ) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Depending on the circumstances, you have a right to know:

• Whether we collect and use your personal information
• The categories of personal information that we collect
• The purposes for which the collected personal information is used
• Whether we sell your personal information to third parties
• The categories of personal information that we sold or disclosed for a business purpose
• The categories of third parties to whom the personal information was sold or disclosed for a business purpose
• The business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request

We will not discriminate against you if you exercise your privacy rights.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraudprevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

• You may object to the processing of your personal data
• You may object to the processing of your personal data
• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
• You may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email atcontact@cloudpro.ai , or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you have question or comments about this notice, you may email us at contact@cloudpro.ai or by post to:

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request from by writing to us at contact@cloudpro.ai or by clicking here. We will respond to your request within 30 days.